Integrations

Connect Slack, Jira, Linear, Notion, and Intercom to Layr and choose which sources to include.

Integrations are workspace-level connections to the tools your team already uses. Layr reads from the channels, projects, pages, and inboxes you explicitly include — nothing is ingested until an authorized admin confirms that selection.

Who can manage integrations

Only Owner and Workspace admin roles can open the Integrations page, connect tools, choose sources, and run syncs.

Other roles still benefit from connected evidence on Home, Opportunities, and Ask Layr, but they cannot change connector settings. Product managers curate in Review; they do not manage OAuth or sync. If you need a connection added or updated, ask a workspace admin or use the copyable admin instructions on the Integrations page.

New to the workflow? Read How teams use Layr.

Champion vs. external admin

You might be the Layr champion inside your company but not the Slack or Jira admin. The Integrations page includes ready-to-send setup instructions you can copy to the person who can approve OAuth in each tool.

Where to find Integrations in the app

Sign in to Layr and open the workspace you want to configure.
In the workspace navigation, open Integrations (visible to owners and workspace admins only).
Connect a provider, refresh available sources, toggle what to include, then confirm to start the first sync.

If you do not see Integrations in the nav, your role is read-only for setup. Check source freshness on Home or ask an admin to finish the connection.

Supported connectors

Slack

Channel messages and thread context from channels you include.

Jira

Issues and comments from Jira projects you include.

Linear

Issues and comments from Linear teams you include.

Notion

Pages and databases you share during OAuth and then include in Layr.

Intercom

Support conversations from Intercom inboxes you include.

Standard setup workflow

Every connector follows the same pattern in the app:

Connect the tool

Choose Connect on the provider card and complete OAuth in the external tool. Connections are stored per workspace, not per person.

Discover available sources

After connecting, Layr lists discoverable sources — channels, projects, teams, pages, databases, or inboxes depending on the provider. Use Refresh sources if the list looks empty or outdated.

Choose what to include

Enable only the sources Layr should read. Disabled sources are never ingested, even if the integration stays connected.

Confirm and start the first sync

Select Confirm and start first sync. Layr queues ingestion for the sources you approved. Track progress on the provider card and in Sync history.

Keep evidence fresh

Layr continues to update included sources after the first sync. Admins can run manual sync or backfill actions from the provider card when needed.

Sources are opt-in

Connecting a tool does not ingest everything automatically. Layr discovers what is available; you choose what becomes evidence. See Permissions and access for the full model.

Optional write workflows

Reading for analysis is the default. Creating a Jira or Linear issue, publishing a Notion page from an approved draft, or other write paths are separate, intentional actions inside Layr — not part of the initial connect-and-sync flow.

Troubleshooting

Symptom	What to try
Empty source list after connect	Refresh sources on the provider card. For Slack private channels, invite the Layr app in Slack first, then refresh.
First sync never starts	Confirm at least one source is enabled, then run Confirm and start first sync.
Stale evidence on Home	An admin should open Integrations and run sync on the affected provider.
OAuth error or reconnect banner	Disconnect and reconnect the provider, or ask the external tool admin to re-approve access.